FAQ
Find answers below about sizing, made-to-order production, engraving and custom designs. For delivery estimates, read our shipping policy. For a particular design or wedding deadline, contact Richard before ordering.
How does Guaranteed Fit work?
Guaranteed Fit helps you confirm your ring size before your final ring is made.
- Place your order. Once your order is received, Richard sends sizing rings for you to try before making your final piece.
- Try the sizing rings. Check which size feels comfortable and secure. If you are unsure about the fit, contact Richard for help.
- Confirm your size. Let Richard know the size you have chosen before your final ring is made.
Please allow additional time for sizing and confirmation when planning your order, especially for a wedding or another fixed date. Ask Richard about Guaranteed Fit.
FAQ
How do I make sure I order the correct size?
I recommend having your finger sized by a professional jeweller. My Guaranteed Fit service also lets you try sizing rings before I make your final piece. Contact me about sizing blanks in your chosen width, and allow additional time for size confirmation.
How long does it take to make my ring?
Each ring is made to order and typically takes around 2 weeks to create. During busy periods (especially around Christmas), this may take a little longer. I always aim to keep you updated throughout the process.
Can the rings be resized?
Most of my rings (especially titanium and mixed-material designs) cannot be resized in the traditional way. If sizing is incorrect, I offer solutions such as remakes or adjustments — just get in touch and I’ll help sort it.
Are your rings suitable for everyday wear?
Yes — they’re designed for daily use. Materials like titanium are incredibly strong, lightweight, and resistant to corrosion. With proper care, your ring will last for years.
Can I add engraving to my ring?
Yes. Inside engraving is available for a small additional cost. You can add the Engraving listing to the basket with your message during checkout or contact me if you want something specific.
Will I see my ring before it’s sent?
Yes. I send photos of your finished ring before dispatch so you can see exactly what’s been made for you.
Are your rings really handmade?
Yes — every ring is individually handcrafted by me in my UK workshop. I don’t mass-produce or outsource anything, so each piece is made to order and completely unique.
Can I customise my ring?
Absolutely. You can choose different widths, finishes, and materials depending on the design. I also offer inside engraving for a personal touch. If you have a specific idea, just message me and I’ll help bring it to life.